Comprehensive Beneficiary Tracing and Administration Solutions
ZDM Trading offers tailored, end-to-end services to fund administrators, insurers, and financial institutions across South Africa. Our solutions are designed to meet regulatory obligations, protect sensitive data, and deliver measurable results.
Beneficiary Tracing Services
We specialize in locating and verifying beneficiaries of retirement funds, death benefits, and insurance claims using multi-channel methods, advanced databases, and human networks.
- Bulk and individual tracing
- Contact verification
- Address and ID confirmation
- High match rates with reduced bounce-backs
- Compliant with Section 37(C) of the Pension Funds Act
Section 37(C) Support & Administration
We help administrators comply with their fiduciary and statutory obligations, providing structured assistance in identifying and managing beneficiary claims.
- Full documentation support
- Contact logs and audit trails
- Affidavit and declaration collection
- Report preparation for boards and trustees
Document Collection & Verification
Our trained field agents and case managers assist in gathering and verifying documentation to expedite claim processes.
- National reach with secure data handling
- Integration into digital filing systems
- POPIA-aligned confidentiality protocols
Data Protection & Compliance
ZDM Trading ensures every process is POPIA-compliant, with confidentiality at the core of our tracing and record-handling systems.
- Staff trained in data protection best practices
- Secure digital systems and encrypted communications
- FAIS and FSCA-aligned processes